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Help/FAQ

Q1

What are your prices and how do I place orders?

Q2

How do I Refund/Exchange a product?

Q3

Where can I learn how to apply hair extensions?

Q4

What should I use to detangle my hair extensions?

Q5

How do I maintain and wash my hair extensions?

Q6

What are the Shipping Options for The Hair Shop and hairpiece.com?

Q7

Why can't I see your Video Section?

Q8

What is the best method for doing hair extensions?

Q9

What do I do if the metal tubes start to tarnish and rust?

Q10

How do I prevent the KeraTip® glue from turning gummy?

Q11

What is remy?

Q12

How do I prevent the One-step tubes from slipping out?

Q13

What is the difference between the Ultra Sonic Machine and the Purging Tool?

Q14

What is the difference between the Extension Master Class and other hair extension classes?

Q15

What types of base structures do you offer for top pieces and wigs?

Q16

Can you mix different types and styles of hair together?

Q17

How far away from the roots should the hair extensions be bonded?

Q18

When applying the plastic tubes, do I need to melt the glue on the Flashpoint hair?

Q19

What is the quickest way to remove Super KeraTip® hair extensions?

Q20

How come my hair gets darker after a wash?

 

SMART TABS™  

Q1

How are Smart Tabs™ sold?

Q2

How many sheets do I need for a full application?

Q3

How do you apply, remove, and reuse Smart Tabs™?

Q4

What are the benefits in using Smart Tabs™?

Q5

How long do Smart Tabs™ last?

Q6

What lengths are available?

Q7

What hair are Smart Tabs™ made with?

Q8

What texture are Smart Tabs™?

Q9

Can you color Smart Tabs™?

Q10

Do I need to use heat when applying Smart Tabs™?

Q11

Can Smart Tabs™ be cut in half or to quarter size? If so, will they shed?

Q12

Smart Tabs™: MAINTENANCE

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